Welcome to distinctivecoutured.com. To ensure that you can resolve any issues or concerns you may have while using this website, we have established the following “Question Policy”. These Terms are intended to clarify how questions and disputes regarding this website will be handled.
Question Resolution Process Initial Communication: If you have any questions or concerns while using this website, please first contact us through our customer support channels. You can contact us at: Email: nicolesmith@distinctivecoutured.com
Phone: +1 3019699419 Live Chat: Visit our website and use the live chat feature to communicate instantly. Question Submission: When submitting a question, please provide as much information as possible, including your order number, any relevant screenshots or error messages, and any background information that may help us understand and resolve the issue. Processing Time Response Time: We are committed to responding to your question within 24 hours of receiving it. For complex questions, the processing time may be longer, and we will continue to communicate with you during this process. Priority: We will prioritize questions based on their urgency and importance. Urgent questions will be handled first. Dispute Resolution Informal Resolution: If you are not satisfied with our response, we encourage you to try to communicate further with our customer support team. We are committed to resolving any disputes in an amicable manner. Formal Complaint: If informal communication still cannot resolve the issue, you can submit a formal complaint. Please send us a detailed complaint letter by email, stating your problem and the desired solution. We will respond within 30 days of receiving the formal complaint. Disclaimer Website Content: The content of this website may contain technical errors or inaccurate information, and we are not responsible for these errors or inaccuracies. Our responsibility is limited to providing accurate content and services. Third-party issues: We are not responsible for problems caused by visiting third-party websites, using third-party services, or by third parties. We recommend that you resolve any issues directly with the relevant third party. Contact Information If you have any questions, concerns, or need further assistance, please contact us at:
Address: 737 MONKTON RD MONKTON, MD, 21111
Email: nicolesmith@distinctivecoutured.com
Phone: +1 3019699419
Thank you for choosing distinctivecoutured.com, and we hope to resolve your issue quickly and efficiently. If you have any questions or need assistance, please feel free to contact us.
