Welcome to distinctcoutured.com! We value your feedback and we are happy to support you with any questions, suggestions or areas where we need help. Here are the various ways to contact us and the terms of service we promise:
Customer Service Hours Our customer service team is committed to providing you with excellent service. Our online support hours are Monday through Friday from 9:00 am to 6:00 pm (EST). During this time, you can contact us in a variety of ways and we will respond to your needs as quickly as possible.
Contact Information Email Support:
You can contact us by sending an email to nicolesmith@distinctivecoutured.com. Our team will usually respond to your email within 24 hours. If you have any questions about your order status, return policy, or website operation, please feel free to contact us. Phone Support:
Our customer service hotline is +1 3019699419. You can call this number during our business hours to speak directly with our experienced customer service representatives and get timely assistance. Live Chat Support:
You can communicate with our customer service team instantly through the live chat function on our website. This feature is available during our office hours to provide you with fast service and immediate solutions. Mailing Address:
If you prefer to contact us by traditional mail, you can mail your letter to the following address: 737 MONKTON RD MONKTON, MD, 21111 United States Please note that it may take longer to process mailed requests. We recommend that you contact us by email or phone to get support faster. FAQ and Help Center Our website has a detailed help center and FAQs, which cover details from the shopping process, payment methods, order tracking to return and exchange policies. Before you contact us, we recommend that you check these resources first, and you may find the answers you need faster.
Response Time and Commitment We promise to do our best to respond to your inquiry within 24 hours after receiving your contact. For complex requests, it may take longer to process, and we will keep in touch with you during the process to ensure that you are always aware of the progress of the processing.
Privacy and Security During your contact with us, we may ask you to provide some personal information, such as order number, contact information, etc. This information will only be used to process your request and will be protected in strict accordance with our privacy policy. We are committed to ensuring that your personal information is secure and will not be disclosed to any unauthorized third party.
Thank you for choosing distinctivecoutured.com. If you have any questions or concerns, please feel free to contact us. We look forward to providing you with quality service and ensuring that your shopping experience is pleasant and worry-free.
